EMI Collection resources

Handle due dates, payment exceptions and overdue follow-up through a consistent collection process.

Start here

Start with payment exceptions, then choose a reminder and follow-up routine for the responsible account owner.

What collection software should actually automate, and how to tell if it's working.

Why locking a phone works mostly as a deterrent, and most customers never actually get locked.

Early warning signals that help store owners identify risky borrowers before it's too late.

Choose payment reminders by the task and the customer’s approved contact preference.