EMI Collection resources

Handle due dates, payment exceptions and overdue follow-up through a consistent collection process.

Start here

Start with payment exceptions, then choose a reminder and follow-up routine for the responsible account owner.

What collection software should actually automate, and how to tell if it's working.

Evaluate financed-device operations using reconciled accounts and defined outcomes, without assuming that a lock causes repayment.

Identify missing records, unmatched receipts and disputed balances without profiling customers or claiming to predict defaults.

Choose payment reminders by the task and the customer’s approved contact preference.