Terms & Conditions

• chevron_rightAccount — a unique account created for you to access the Service
• chevron_rightDevice — any smartphone or tablet enrolled in the Service for EMI/device management purposes
• chevron_rightRetailer / Customer (of RecTym) — the business entity using RecTym's dashboard to manage financed devices
• chevron_rightEnd User / Device Owner — the individual who purchased or financed the device through the Retailer
• chevron_rightService — the RecTym website, dashboard, and mobile applications

RecTym provides technology that allows Retailers to:

• chevron_rightEnroll financed devices for remote management
• chevron_rightLock and unlock devices based on payment status
• chevron_rightSend automated payment reminders
• chevron_rightApply factory-reset and tamper protection
• chevron_rightView limited location data where permitted

RecTym provides the technology only. Retailers are solely responsible for:

• chevron_rightClearly disclosing to their customers that a financed device may be locked for non-payment
• chevron_rightObtaining appropriate consent from device owners before enabling monitoring or lock features
• chevron_rightComplying with applicable local consumer protection and data protection laws
• chevron_rightThe accuracy of all customer and device data entered into the Service

• chevron_rightYou are responsible for maintaining the confidentiality of your dashboard login credentials
• chevron_rightYou must use the Service only on devices you legally own or have financed
• chevron_rightYou must not use the Service to harass, defraud, or unlawfully monitor any individual
• chevron_rightRecTym is not liable for losses resulting from incorrect data entered by the Retailer

• chevron_rightRecTym uses a pay-as-you-go, per-device credit model — there are no subscriptions or recurring fees. Retailers purchase device credits (currently Rs. 1,100 per Android device and Rs. 2,100 per iOS device) and each credit enrolls exactly one device. Credits do not expire until applied to a device.
• chevron_rightActivation codes/credits, once applied to a device, are non-refundable
• chevron_rightEach code/credit is valid for one (1) device and cannot be transferred after activation

• chevron_rightDevice lock enforcement should be proportionate to the payment status and terms agreed with the end customer
• chevron_rightRetailers must ensure end customers retain access to emergency services at all times, regardless of lock status
• chevron_rightRecTym reserves the right to suspend accounts found to be misusing lock functionality outside its intended EMI-protection purpose

RecTym aims to provide reliable, continuous access to the Service but does not guarantee uninterrupted availability. We are not liable for temporary outages, delays, or disruptions caused by factors outside our reasonable control, including third-party infrastructure providers.

To the maximum extent permitted by law, RecTym's total liability arising from your use of the Service is limited to the amount you have paid to RecTym in the 11 months preceding the claim. RecTym is not liable for indirect, incidental, or consequential damages, including loss of revenue arising from device lock/unlock actions taken based on data entered by the Retailer.

We may suspend or terminate your access to the Service, without prior notice, if you breach these Terms, misuse the Service, or engage in unlawful activity. Upon termination, your right to use the Service ceases immediately; enrolled devices may retain their last-applied lock status until manually resolved.

We may revise these Terms from time to time. Continued use of the Service after changes take effect constitutes acceptance of the revised Terms. If you do not agree with the revised Terms, you must stop using the Service.

Questions about these Terms can be directed to: