Installment Protection Platform
WORKFLOW GUIDE

How RecTym Works
From Sale to Full Repayment

A comprehensive overview of the RecTym lifecycle. Understand how secure device locking, installment tracking, and automated reminders protect your inventory while empowering your customers.

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See RecTym in Action

Watch how RecTym protects your inventory from enrollment to full repayment.

The Lifecycle of a Secured Device

From initial enrollment to final payment, follow the process that ensures institutional trust and operational security.

1

Store Owner Signs Up

Discuss onboarding requirements and identify the staff responsible for agreements, receipts and device actions.

Secure dashboard sign-up interface for store owners
2

Enroll a Device

Confirm model compatibility and complete supported enrollment. Verify the customer, device identifier and agreement mapping.

Verify enrollment
Scanning a QR code on a smartphone at retail checkout
3

Add Customer & Set Installment

Enter customer details, monthly installment amount, total tenure, and exact due dates into the ledger for automated tracking.

TENURE: 12 MO · DUE: 5TH
Customer IDCUST-8821
Installment AmountAs agreed
Tenure12 months
Due Date5th of month
Interest RateAs agreed
4

Customer Uses Phone Normally

Explain enrollment and the agreed management process to the customer before handover, including the support and release route.

Normal usage
Customer using a smartphone normally with no restrictions
5

Installment Due — Reminder Review

Confirm the reminder channels and schedule available in your setup. Check open payment queries before following up.

Agreed reminder schedule
Automated WhatsApp and SMS installment reminders sent to customer
6A

Receipt Reconciled — Account Updated

Verify receiving evidence, allocate the receipt to the agreement and update account status. Device authorization is a separate step.

✓ Installment Paid
check_circleINSTALLMENT PAIDDevice continues working normally
6B

Overdue Account — Review Required

Investigate missing or partial receipts and disputes. The responsible business reviews the agreement before authorizing any permitted restriction.

Account review
lockDEVICE LOCKEDAccount and action reviewed separately
7

Customer Pays Outstanding

After reconciliation and account review, arrange authorized restoration where appropriate and confirm the resulting device state.

Authorized restoration
lock_openUNLOCKEDConfirm the authorized action result
8

Loan Completed — Device Freed

Confirm final settlement, record account completion and arrange authorized final device release. Verify completion and retain the closure record.

Loan closed
verifiedLOAN COMPLETEConfirm final release

Ready to Enroll Your First Device?

No credit card required. Setup time varies by account and device configuration.

Have questions? Read our FAQ

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